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We understand that things change so we’ll try to be as flexible as possible if you do need to change or cancel your plans. 

  • Straight after booking: You’ll have 48 hours immediately after booking if you decide to change your mind; during this time you can cancel your booking and receive a full refund. 
  • Up until 31 days before departure: After 48 hours up until 31 days before the date of your Adventure, you can change to an alternative adventure free of charge (subject to availability). If you want to cancel completely, or in the case that we don’t have space to rebook you on an alternative Adventure, we’ll charge you 25% of the cost of your Adventure. 
  • 30 days or less before departure: we’ll have to charge you the full cost of your Adventure. By this point, we’ll have incurred a large proportion of the cost associated with your trip, and we can’t guarantee we’ll be able to fill your place. 

If we need to cancel your Adventure for any reason, we’ll offer you the option to rebook onto an alternative Adventure (subject to availability) or, if this isn’t possible, we’ll give you a full refund. 

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